Golden Butterfly

Return & Exchange Policy:

1. Returns/exchanges are allowed within 3 days of receiving the product if:
2. The product is unused and in original condition.
3. The wrong item was received or the product is damaged/defective.
4. No return/exchange for:
5. Cosmetics, innerwear, or personal care items (hygiene reasons).
6. Items bought during clearance sales.

Cancellation Policy:

1. Orders can be canceled before shipment by contacting customer support.
2. Once shipped, cancellation is not possible.

Refund Policy:

1. Refunds are processed for valid returns within 7-10 business days.
2. Shipping charges are non-refundable.